OUTLET
You may directly purchase items from our outlets at:
1.  Eastwood City Walk 2, Libis
2.  Festival Supermall, Alabang. Level 3 near Office Warehouse
3.  New Ali Mall, Skywalk fronting Converse
4.  Limketkai Mall Cagayan de Oro, fronting Marks and Spencer
Our outlets accept credit card transactions and also 0% instalment transactions via RCBC credit card and BDO credit card holders.

ONLINE
You may purchase online by calling our hotline numbers listed below.  Payment will be transacted either through Bank Deposit or Credit Card swiping during scheduled delivery date. 
Credit Card Payment through Delivery
1.  After order placement, a Teki Specialist will set a specific delivery date and time.
2.  At the agreed scheduled date, a Teki Specialist will deliver the items and swipe the credit card through the GPRS terminal.  The cardholder should be present upon swiping.  No proxy is allowed to sign in behalf of the cardholder.  2 valid ID should be presented upon swiping.

BUYING FROM OVERSEAS
If you are buying from overseas for your relatives in the Philippines, you may contact us directly either through phone, email or Live Help service.  Payment can be done via Western Union  and the items will be delivered to the recipient a day after confirmation of payment.

Yes, the products are brand new and original.  We don’t sell fake, counterfeit or reconditioned camera or camcorder. We guarantee that all our items are purchased direct from authorized distributors.

Yes. Our products come with 12 months warranty on parts and services.  However, NEGLIGENCE on the part of the user is not covered by the warranty.  If problem of the product is proven to be caused by negligence, the product will not be replaced but can be repaired with a corresponding repair fee.

Yes, but with an extra charge.  Charges will depend on the extent of the damage and the parts to be replaced.

For areas within Metro Manila, shipping (inclusive of insurance) is FREE of charge.
For areas outside Metro Manila, we will charge a flat rate of 150php inclusive of shipping insurance.
For areas considered “out of town/provincial” (i.e Boracay Island), we charge a flat rate of 250php inclusive of shipping insurance.

Upon confirmation of payment, please allow 1 to 2 days for your orders to be shipped. Once shipped, your tracking number/waybill number will be emailed or texted to you. Although, we will try our best to ship your orders the same day that we confirm your payment.

For within town serviceable areas, it usually takes a day for your orders to reach you. However, due to unforeseen circumstance (i.e typhoon, floods, calamity) please allow a leeway of 2 days. For out of town areas, please allow a maximum of 2 to 3 days since courier services don’t usually have daily schedule to these locations.

If your camera is proven to have a factory defect, we will gladly replace with a new unit. However, problems related to negligence will not be entertained and replaced. We don’t accept money back refund. Although, you can upgrade your unit or replace with a different model of your choice but alteration of model/color of unit will not be entertained once the order has already been shipped out.